Northern Jet Elevates Owner Services with New Department Led by Industry Veteran Mary Shad.

Orlando, FL, May 29, 2024 – Northern Jet is excited to announce the creation of its new Owner Services Team, a significant initiative aimed at further elevating the service quality and satisfaction of its valued clients. Leading this pivotal new team is Mary Shad, who has been promoted to Vice President of Client Experience. Shad, who will celebrate seven years with Northern Jet this October, brings over 21 years of private aviation experience to her new role. Her leadership will be instrumental in shaping and driving the department’s vision and goals.

Mary Shad - Northern Jet

“With the support of my dedicated team, I am excited to elevate our owners’ collective experience with Northern Jet. Our unwavering passion for providing world-class customer service and seamless flight operations is what sets us apart,” said Shad.

Casey Cox - Northern Jet

As part of this initiative, Northern Jet also announces the promotion of Casey Cox to Director of Owner Development. An IADA-certified broker, Cox will support owner aircraft transactions, ensuring an efficient and personalized experience for our clients.


“These strategic promotions and the establishment of the Owner Services Team underscore Northern Jet’s dedication to delivering unparalleled customer experiences and maintaining its leadership in the private aviation industry,” said Chris Bull.


For more information, please contact:

Dan Beldowicz
Director of Marketing 
Northern Jet
Phone: 732.597.6922